Privacy Policy

Short Version: We handle your data in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and all other relevant laws.

Long Version: In this document, 'we' refers to Infl8 Hire and its representatives, while 'you' refers to our website visitors and customers.

  • Who is Responsible for Your Data? Andrew Meakin and Sally Meakin, the company owners and data protection officers, are tasked with ensuring your data is securely stored and processed. You can reach them at info@infl8-hire.co.uk.
  • Purpose of Data Processing and Storage We collect and process your data to facilitate our services as a bouncy castle and inflatable hire company. This includes handling enquiries and orders, which requires your name, contact information, and IP address. Additionally, we retain your information for tax and insurance obligations.
  • Data Retention Period Your personal information may be stored for up to six years after your last interaction with us, primarily for tax and insurance documentation. After this period, your data will be anonymised unless you have chosen to receive ongoing communications from us.
  • Access to Your Data The data protection officer controls access to stored personal data. Typically, only authorised personnel, including the data protection officer, will access your information.
  • Certain service providers we utilise may also store your data. These include our website provider, Booking Online Ltd, and our email service provider, Fastmail. Social media platforms might also retain copies of your communications if you use them to send us details.
  • Sharing Your Data with Third Parties We do not sell or share your data with third parties for their marketing purposes. However, we reserve the right to share your information if required for legal reasons, such as during an insurance claim, tax audit, or fraud prevention efforts.
  • Your Right to Access You are entitled to request information about the data we hold on you. We can provide a copy of your stored data to the email address you supplied when using our services.
  • Your Right to Deletion If you were a previous customer, we might need to retain some of your data for tax or insurance purposes. Otherwise, we will comply with your request to delete your data as thoroughly as possible.
  • Marketing Preferences You can adjust your preferences for receiving marketing communications at any time by clicking the link at the bottom of our emails or by contacting us through other available methods.
  • Use of Cookies on Our Website Our website uses cookies to facilitate order placement. These temporary cookies do not identify individual visitors. Additionally, third parties such as Google Analytics may set cookies on your browser to help us monitor website performance. Each third party has its own cookie policy.
  • Complaints About Data Use If you have any unresolved issues regarding our use of your data, you can contact the Information Commissioner’s Office (ICO), the UK's data protection authority.